What a hassle. I mail a lot of stuff around, I suppose roughly 70% to the home market and 30% to Europe and USA. Prior to Christmas US postal charges were raised and I didn't want to raise my own because it just seemed so expensive and I'm sure some potential buyers must think I'm ripping off. Anyway I had to increase them eventually and now I've got to adjust our home charges because Royal Mail increased theirs and now we've got the additional problems being caused by Brexit, with EU countries imposing taxes on packages which the buyer gets confronted with or they don't get the goods. It's a bit of a mess.
The problem first came to light for me when my local Post Office told me
we now needed to put customs declarations on all mail sent to EU
countries. Then I got an order for stuff from the Netherlands and the
buyer asked me to put a low value on the forms to avoid him being
charged VAT. Now I don't mind doing that at all but what about if you've
mis-stated the value and the package gets opened by Customs, who gets
into trouble? If anyone? So who takes the risk. I don't know, apparently
taxes only become payable over a certain value.
For now, until carriers get their act together and explain clearly how
additional charges are levied, I'm just going to state a low nominal
value on the paperwork and hope that recipients understand that the
value stated not being the same as the amount paid is for their
benefit:)
Stay safe.
Have a good week.
Ronnie
xx