I don't hide the fact that I have a predilection
for canes, nor do I push it overtly even though my interest is commercial
as well as personal. I try to keep my little blog, which I
enjoy, neutral as regards commercial interests but there are some funny
stories, or I suppose sometimes circumstances which come to light might be more
accurate, which come about from my commercial endeavours. I can't
divulge a lot of the stuff I get to know about, I wouldn't
anyway, and I would never compromise a customer's identity just as I
trust they would likewise respect mine.
I think I've mentioned before that I have
supplied implements to some names which are in the public domain. Well I
can also say my products have been used on stage in theatre, I can't name
the theatre but they gave me repeat orders
because someone in the company kept misappropriating the 'props'. True. There
are now several hospitality outlets one in the north and more than
one in the south of England where certain of my implements help to maintain
discipline:) Then there are professionals (by which I mean doms and dommes) who
I'm delighted to say transact with me and I love getting snippets of feedback,
from some not at all but from others quite a bit.
I've just got quite chatty, after a bumpy
start, with a domme, she is Eastern European but working in the southern
counties. She bought a few items from me some weeks ago, I was delighted
and thanked her. A week later problems came to light, she had various
complaints but her email sounded harsher than it really was because of her
use of English. Anyway her main problem was that one of the canes had broken, she used the word split. I told her I had never heard of that
happening to any of my canes before and I was sorry to hear it and could she please send me a
picture of it and did she want a refund or a replacement. She replied 'what
for do you want pictures, I have my business, I want it replaced with
quality guarantee, if you can't guarantee I have money returned.' I
thought she was aggressive and explained I needed the picture to understand how
the break had occurred, in case there was a weakness but I would send a
replacement anyway. When she came back to me she told me how it had happened,
she had been using it 'vigorously and enthusiastically on a client and it
just snapped.' I told her that was terrible and she said yes it
was terrible for her client because he had been disappointed, she had 'shut
him up no problem' but she could not afford to 'get known for
unreliability'. I absolutely agreed and assured her my interests were fully
in line with hers and told her I would really appreciate her comments -
good or bad - on the other items she'd bought. I didn't hear from her for
several days, when she did come back she was great, very chatty, her
new cane had arrived and 'was good cane' and she gave me a run down on the
other stuff she'd bought plus an order for some more items. We are staying
in touch.
More recently an Italian bought a traditional
schoolmaster type cane from me, I sent it to Italy and he received it a few days
later and gave some nice feedback saying he had some friends who might like
one. I thought lovely to get the feedback but that would be it. Not at
all, last week I sent two headmaster canes to different addresses in
Italy. Wonderful! It's not just the 'English vice' as it's called
then.
Have a good week.
Ronnie
xx
